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Insurance Navigation is a service to help you find the right insurance plan for your care needs, remove barriers to payer issues, and identify health-harming legal needs.


As certified DC Health Link Assisters, our Insurance Navigators are available to help any DC residents with their health insurance options regardless of whether they are current Whitman-Walker Health patients or not. After helping you enroll, our Insurance Navigators/DC Health Link Assisters can help you understand how to keep your insurance by helping you address coverage problems and denials when they happen and re-certify as needed.


Team members are available to meet with you through a video or audio call, or by appointment at one of our Whitman-Walker Health sites:


  • Whitman-Walker at 1525, 1525 14th Street NW
  • Whitman-Walker at LIZ, 1377 R St. NW
  • Max Robinson Center, 2301 Martin Luther King Jr., Ave., SE


Note: The Public Benefits and Insurance Navigation services are closed every Thursday from 12:00 – 3:00 pm at 1525 and LIZ.


If you’d like to talk with someone about insurance, please call the Insurance Help Line at 202.745.6151.


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