Updates on Whitman-Walker Services During the COVID-19 Pandemic
With news and best practices for COVID-19 prevention changing rapidly each day, we continue to update our services to reflect prevention recommendations. This is happening very rapidly so it is best to check here for the most up-to-date information.
We will update this page as needed to update you on the changes to services that we will be making in order to help our LGBTQ+ family and our community
manage the COVID-19 pandemic. Please know, we are here for you. Though we need to make the shift to offer some of our services remotely and postpone
others, we are working diligently to make sure we are doing what will be most beneficial to the communities we serve and to keep our city as a healthy
place to live.
Effective Monday, March 23rd until further notice:
Whitman-Walker will operate in-person respiratory clinics to treat our patients who are affected by COVID-19 at Whitman-Walker at 1525 at 1525 14th Street,
NW and at Max Robinson Center at 2301 Martin Luther King Jr. Avenue, SE. We will also have emergency dental care available at 1525 14th Street, NW.
If you are experiencing symptoms related to COVID-19, please call our main line at 202.745.7000 to schedule a same-day or next-day appointment for
testing and symptomatic treatment.
The only in-person appointments that we will schedule at this time are those that support the COVID-19 respiratory clinics. To reduce risk of exposure to COVID-19, please do NOT arrive more than 15 minutes early for your appointment.
If you are a patient or client of Whitman-Walker and are planning an urgent visit to one of our health centers, you are urged to call us at 202.745.7000
first BEFORE showing up in person. Our Whitman-Walker staff might be able to treat you over the phone and limit your chance of exposure to COVID-19.
During this time, we will have on-call medical providers for the urgent medical needs of our patients, but those visits will be conducted remotely through
video or audio telehealth. Visit
www.whitman-walker.org/telehealth for support
in navigating your video or audio telehealth appointment.
If you use Whitman-Walker for routine lab work, we ask that you visit a LabCorp site in the community. Again, this is for routine lab work -- not COVID-19
testing. Please visit their website at
www.labcorp.com to find a location near
you.
Our pharmacy hours will also change to support this schedule, and to support our changing operations as more people move to home delivery for their medications.
Please note the lobbies at our pharmacies are closed to the public. We encourage you to use our pharmacy delivery services at this time. If delivery is not an option for you, please call our pharmacy team directly at 866.724.1805.
Updated Health Center Respiratory Clinic Hours - By Appointment ONLY:
- 1525 14th Street, NW Health Center: Monday-Wednesday & Friday: 9:00 am – 5:00 pm, Thursday: 9:00 - 12:30 pm
- Max Robinson Center at 2301 Martin Luther King, Jr. Avenue, SE: Monday-Wednesday & Friday: 9:00 am – 5:00 pm, Thursday: 9:00 - 12:30 pm
Updated Pharmacy Hours:
- 1525 14th Street, NW Pharmacy: Monday-Friday: 9:00 am – 5:00 pm
- Max Robinson Center Pharmacy at 2303 Martin Luther King, Jr. Avenue, SE: Monday-Friday: 9:00 am – 5:00 pm
Whitman-Walker will be able to offer the following services via video or audio telehealth. Contact information for these services can be found below:
- Emergency PEP Services - 202.797.4439
- PrEP Clinic - 202.939.7690
- Newly Diagnosed with HIV - 202.797.4437
- Entering HIV Care for the First Time - 202.797.4437
- GMHW Sexual Health Clinic - 202.745.6175
- Medical Care - 202.745.7000
- Behavioral Health (Therapy & Psychiatry) - 202.939.7623
- Legal Services - 202.939.7630
- Research - 202.207.2510
- Public Benefits and Insurance Navigation - 202.745.6151
- Care Navigation - 202.745.7000
- Gender Affirming Navigation - 202.797.4457
- Youth Care Navigation - 202.207.2360
- Peer Support - 202.939.7646
- Nutrition - 202.745.7000
The following Whitman-Walker services will be closed until further notice:
- Whitman-Walker Youth Services at Eastern Market
- Whitman-Walker Services and Programs at LIZ
- External Events and Testing with our Community Health team
- Walk-in HIV/STI Testing
- GMHW Sexual Health Clinic
- The Corner at Whitman-Walker
Whitman-Walker’s advocacy work to advance laws and public policies critical to HIV prevention and treatment, LGBTQ health and dignity, and healthcare
equity will of course continue during this challenging time.
We are so grateful for your
support and patience during this time. We are working hard every day to make
sure community feels cared for and safe. Please take care.
Prevention Resources
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