ALERT: During the COVID-19 crisis, Whitman-Walker will see patients for scheduled COVID-19 Clinic and Emergency Dental appointments ONLY. Call 202.745.7000 for same-day or next-day testing and symptomatic treatment of COVID-19. No walk-in services are available. Read more at whitman-walker.org/covidserviceupdates.
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Updates on Whitman-Walker Services During the COVID-19 Crisis
Whitman-Walker Health
Whitman-Walker Health

April 06, 2020

With news and best practices for COVID-19 prevention changing rapidly each day, we continue to update our services to reflect prevention recommendations. This is happening very rapidly so it is best to check here for the most up-to-date information. 

We will update this page as needed to update you on the changes to services that we will be making in order to help our LGBTQ+ family and our community manage the COVID-19 crisis. Please know, we are here for you. Though we need to make the shift to offer some of our services remotely and postpone others, we are working diligently to make sure we are doing what will be most beneficial to the communities we serve and to keep our city as a healthy place to live.

 

Effective Monday, March 23rd through Friday, May 29th:
Whitman-Walker will operate in-person respiratory clinics to treat our patients who are affected by COVID-19 at Whitman-Walker at 1525 at 1525 14th Street, NW and at Max Robinson Center at 2301 Martin Luther King Jr. Avenue, SE. We will also have emergency dental care available at 1525 14th Street, NW. If you are experiencing symptoms related to COVID-19, please call our main line at 202.745.7000 to schedule a same-day or next-day appointment for testing and symptomatic treatment.
 
The only in-person appointments that we will schedule at this time are those that support the COVID-19 respiratory clinics. To reduce risk of exposure to COVID-19, please do NOT arrive more than 15 minutes early for your appointment. 

 

If you are a patient or client of Whitman-Walker and are planning an urgent visit to one of our health centers, you are urged to call us at 202.745.7000 first BEFORE showing up in person. Our Whitman-Walker staff might be able to treat you over the phone and limit your chance of exposure to COVID-19.

 

During this time, we will have on-call medical providers for the urgent medical needs of our patients, but those visits will be conducted remotely through telehealth. Visit www.whitman-walker.org/telehealth for support in navigating your telehealth appointment. 
 
If you use Whitman-Walker for routine lab work, we ask that you visit a LabCorp site in the community. Again, this is for routine lab work -- not COVID-19 testing. Please visit their website at www.labcorp.com to find a location near you.

 

Our pharmacy hours will also change to support this schedule, and to support our changing operations as more people move to home delivery for their medications. Please note the lobbies at our pharmacies are closed to the public, but our staff can bring your prescriptions to the pharmacy doors for pick-up. We encourage you to use our pharmacy delivery services at this time. 

 

Updated Health Center Respiratory Clinic Hours - By Appointment ONLY:

  • 1525 14th Street, NW Health Center: Monday-Wednesday & Friday: 9:00 am – 5:00 pm, Thursday: 9:00 - 12:30 pm
  • Max Robinson Center at 2301 Martin Luther King, Jr. Avenue, SE: Monday-Wednesday & Friday: 9:00 am – 5:00 pm, Thursday: 9:00 - 12:30 pm
Updated Pharmacy Hours:
  • 1525 14th Street, NW Pharmacy: Monday-Friday: 8:00 am – 6:00 pm, and Saturday 10:00 am – 3:00 pm
  • Max Robinson Center Pharmacy at 2303 Martin Luther King, Jr. Avenue, SE: Monday-Friday: 9:00 am – 5:00 pm
Whitman-Walker will be able to offer the following services via telehealth. Contact information for these services can be found below:
  • Emergency PEP Services - 202.797.4439 
  • PrEP Clinic - 202.939.7690
  • Newly Diagnosed with HIV - 202.797.4437
  • Entering HIV Care for the First Time - 202.797.4437 
  • Medical Care - 202.745.7000
  • Behavioral Health (Therapy & Psychiatry) - 202.939.7623
  • Legal Services - 202.939.7630
  • Research - 202.207.2510
  • Public Benefits and Insurance Navigation - 202.745.6151
  • Care Navigation - 202.745.7000
  • Gender Affirming Navigation - 202.797.4457 
  • Youth Care Navigation - 202.207.2360 
  • Peer Support - 202.939.7646 
  • Nutrition - 202.745.7000
The following Whitman-Walker services will be closed until further notice:
  • Whitman-Walker Youth Services at Eastern Market
  • Whitman-Walker Services and Programs at LIZ
  • External Events and Testing with our Community Health team
  • Walk-in HIV/STI Testing
  • GMHW Sexual Health Clinic
  • The Corner at Whitman-Walker

Whitman-Walker’s advocacy work to advance laws and public policies critical to HIV prevention and treatment, LGBTQ health and dignity, and healthcare equity will of course continue during this challenging time.

We are so grateful for your support and patience during this time. We are working hard every day to make sure community feels cared for and safe. Please take care.

 

Prevention Resources 

All our Services are available in multiple languages upon request.

Our bilingual staff and volunteers will help get the language services you need!

202.745.7000

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