With news and best practices for COVID-19 prevention changing rapidly each day, we continue to update our services to reflect prevention recommendations. Please check here for the most up-to-date information.
Please note that we are experiencing extremely high call volumes. Callers may experience longer than normal wait times. Our highest call volume times are from 11:00 am to 2:00 pm, Monday through Friday. If you are having trouble getting connected via phone, please email appointments@whitman-walker.org for support. We apologize for any inconvenience.
We will update this page as needed to update you on the changes to services that we will be making in order to help our LGBTQ+ family and our community
manage the COVID-19 pandemic. We are here for you.
COVID-19 Testing:
Whitman-Walker will operate in-person COVID-19 testing clinics to test and treat folks who are affected by COVID-19 at 1525 14th Street, NW and at Max
Robinson Center at 2301 Martin Luther King Jr. Avenue, SE.
You Can Get Tested for COVID-19 at Whitman-Walker if you:
- Are experiencing symptoms related to COVID-19
- Are not showing symptoms, but have been in mass gatherings, protests or spaces where you cannot practice social distancing
- You have been around someone who has tested positive for COVID-19
Please email
appointments@whitman-walker.org or call our main line at 202.745.7000 to schedule a same-day
or next-day appointment for testing and symptomatic treatment.
Our COVID-19 testing includes collecting samples through nasal swabs and saline with results back in 2 to 5 days. This test is not an antibody test and only looks for whether you are currently infected with COVID-19. For antibody testing to find out if you were ever exposed to COVID-19, please call DC Health at 1.855.363.0333. Find a testing location in DC at needatestgetatest.com.
To reduce risk of exposure to COVID-19, please do NOT arrive more than 15 minutes early for your appointment.
Urgent Medical & Dental Care:
Whitman-Walker provides urgent medical and dental appointments at 1525 14th Street, NW. Urgent medical appointments and HIV/STI testing appointments are
available at Max Robinson Center. We also provide HIV/STI testing and sexual health clinic appointments at Whitman-Walker at LIZ. Please call 202.797.4439
to schedule an HIV/STI testing appointment at our northwest or southeast locations.
During the COVID-19 crisis, we will have on-call medical providers for the urgent medical needs of our patients, but those visits will be conducted remotely
through video or audio telehealth. Visit
www.whitman-walker.org/telehealth for support in navigating your video or audio telehealth appointment.
You can access your video telehealth appointment with just one click! Whitman-Walker still provides the majority
of care services via video and audio telehealth appointments. During a telehealth visit, a medical provider may decide that you need an in-person visit
to best serve your health needs. If so, they will schedule you for an in-person visit through our urgent medical, dental or sexual health clinic appointments.
If you use Whitman-Walker for routine lab work, we ask that you visit a LabCorp site in the community. Again, this is for routine lab work -- not for COVID-19
testing. Please visit their website at
www.labcorp.com to find a location near
you.
The Whitman-Walker pharmacy lobbies at 1525 14th Street, NW, and 2303 Martin Luther King, Jr. Avenue, SE, have social distancing and required mask use for the public. We
encourage you to use our pharmacy delivery services at this time. If delivery is not an option for you, please call our pharmacy team directly at 866.724.1805
Monday through Friday from 9:00 am to 5:00 pm.
HOURS OF OPERATION
Whitman-Walker health center locations will be closed Thursday, November 26th and Friday, November 27th in recognition of the Thanksgiving holiday weekend. We encourage folks to stay home if they can and help prevent new cases of COVID-19.
Updated Health Center Hours for Urgent Care & COVID-19 Testing - All By Appointment ONLY:
- Whitman-Walker 1525 14th Street, NW Health Center:
- Monday - Thursday: OPEN 8:30 am - 12:30 pm & 1:30 pm - 5:30 pm
- Fridays: OPEN 8:30 am - 12:30 pm & 2:30 pm - 5:00 pm
- Max Robinson Center at 2301 Martin Luther King, Jr. Avenue, SE:
- Monday - Thursday: OPEN 8:30 am -12:30 pm & 1:30 pm - 5:30 pm
- Fridays: OPEN 8:30 am - 12:30 pm & 2:15 pm - 5:30 pm
- Whitman-Walker at LIZ at 1377 R Street, NW, Suite 200:
- Mondays & Wednesdays: OPEN 9:00 am - 12:15 pm & 1:45 pm - 4:30 pm
- Tuesdays & Thursdays: OPEN 9:00 am - 12:15 pm & 1:45 pm - 5:30 pm
- Fridays: OPEN 9:00 am - 12:15 pm & 2:45 pm - 4:30 pm
Due to COVID-19, walk-ins are not allowed. All visits are by Appointment-Only. Call 202.745.7000 or email appointments@whitman-walker.org to schedule an appointment. Call 202.797.4439 to schedule an HIV/STI testing or sexual health appointment.
Updated Pharmacy Hours:
- Whitman-Walker Pharmacy at 1525 14th Street, NW:
- Monday-Friday: 9:00 am – 6:00 pm
- Saturdays: 10:00 am – 3:00 pm
- Max Robinson Center Pharmacy at 2303 Martin Luther King, Jr. Avenue, SE:
- Monday-Friday: 9:00 am – 5:00 pm
Whitman-Walker offers the following services via video or audio telehealth. Contact information for these services can be found below:
- Emergency PEP Services - 202.797.4439
- PrEP Clinic - 202.939.7690
- Newly Diagnosed with HIV - 202.797.4437
- Entering HIV Care for the First Time - 202.797.4437
- GMHW Sexual Health Clinic - 202.745.6175
- Medical Care - 202.745.7000
- Behavioral Health (Therapy & Psychiatry) - 202.939.7623
- Legal Services - 202.939.7630
- Research - 202.207.2510
- Public Benefits and Insurance Navigation - 202.745.6151
- Care Navigation - 202.745.7000
- Gender Affirming Navigation - 202.797.4457
- Youth Care Navigation - 202.207.2360
- Peer Support - 202.939.7646
- Nutrition - 202.745.7000
- Max Robinson Center HIV/STI & Pregnancy Testing Appointments on Mondays - 202.543.9355
- Northwest and Southeast DC HIV/STI Testing Appointments - 202.797.4439
The following Whitman-Walker services will be closed until further notice:
- Whitman-Walker Youth Services at Eastern Market
- External Events and Testing with our Community Health team
Whitman-Walker’s advocacy work to advance laws and public policies critical to HIV prevention and treatment, LGBTQ health and dignity, and healthcare
equity will of course continue during this challenging time.
We are so grateful for your
support and patience during this time. We are working hard every day to make
sure community feels cared for and safe. Please take care.
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