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Service Updates During The Covid 19 Crisis
Whitman-Walker Health

October 12, 2021

With news and best practices for COVID-19 prevention changing rapidly each day, we continue to update our services to reflect prevention recommendations. Please check here for the most up-to-date information.

Please note that we are experiencing extremely high call volumes. Callers may experience longer than normal wait times. Our highest call volume times are from 11:00 am to 2:00 pm, Monday through Friday. If you are having trouble getting connected via phone, please email appointments@whitman-walker.org for support. You may also text 202.978.6123 to schedule an appointment. We apologize for any inconvenience.

 


 

COVID-19 Vaccine:

Whitman-Walker Health encourages you to get your COVID-19 vaccine or booster as soon as possible. New cases of COVID-19 are increasing rapidly. Whitman-Walker has the COVID-19 vaccine available. Schedule a COVID-19 vaccine booster and/or flu vaccine with us. Call Whitman-Walker Health at 202.207.2480 or text 202.978.6123 to schedule a vaccine appointment.

The CDC now recommends booster shots for eligible groups and recommends mRNA vaccines (the U.S. approved Pfizer-BioNTech and Moderna vaccines) over the Johnson & Johnson vaccine. Receiving any of the approved vaccines offers more protection against severe symptoms from COVID-19 than not getting a vaccine at all. The CDC notes that individuals who are unable or unwilling to receive an mRNA vaccine will continue to have access to Johnson & Johnson’s COVID-19 vaccine.

 

Booster Shot Eligibility:

  • Anyone who is 16 and older who got their second Pfizer-BioNTech shot at least 5 months ago is eligible for a booster shot in the U.S.
  • Anyone who is 16 and older who got their second Moderna shot at least 6 months ago is eligible for a booster shot in the U.S.
  • Anyone who received a Johnson & Johnson shot at least two months ago is eligible for a a booster shot in the U.S.
  • According to the CDC, If you are 18 years or older you may choose which COVID-19 vaccine you receive as a booster shot. Some people maypreferthe vaccine type that they originally received, and others may prefer to get a different booster. CDC’s recommendations now allow for this type of mix and match dosing forbooster shots.
  • The CDC now recommends boosters for folks ages 16-17 years old. Only the Pfizer vaccine is currently authorized for folks under 18.
  • CDC recommends that moderately or severely immunocompromised 5–11-year-olds receive an additional primary dose of vaccine 28 days after their second shot. At this time, only the Pfizer-BioNTech COVID-19 vaccine is authorized and recommended for children aged 5-11.
  • Teens 12-17 years old may get a Pfizer-BioNTech COVID-19 vaccine booster.

 


 

DC Residents:

You can find information on COVID-19 vaccine walk-up locations and eligibility at vaccinate.dc.gov, or by calling 1-855-363-0333. Track the speed of COVID-19 vaccination lines by visiting  coronavirus.dc.gov/dontwait.

  • All DC residents ages 5 and up are now eligible to receive the Pfizer COVID-19 vaccine.
  • All DC residents who are are 5 and older are eligible for COVID-19 vaccination.

 


 

Maryland Residents:

If you are a Maryland resident, learn more about the Maryland vaccine distribution process and schedule a vaccination appointment at COVIDlink.maryland.gov, or by calling 855-634-6829. If you live in Prince George’s County, visit their vaccination registration portal here. If you live in Montgomery County, visit their vaccination registration portal here, or call 240-777-0311 to schedule an appointment.

  • All Maryland residents ages 5 and up are now eligible to receive the Pfizer COVID-19 vaccine.
  • All Maryland residents who are 5 and older are eligible for COVID-19 vaccination.

 

Virginia Residents:

If you are a Virginia resident, learn more about the Virginia vaccine distribution process and schedule a vaccination appointment at vaccinate.virginia.gov, or by calling 877-829-4682.

  • All Virginia residents ages 5 and up are now eligible to receive the Pfizer COVID-19 vaccine.
  • All Virginia residents who are 5 and older are eligible for COVID-19 vaccination.

 


 

Scheduling your vaccine appointments:

Please note, if you get your first COVID-19 vaccine dose or full series at a location other than Whitman-Walker, you can schedule your 2nd dose, 3rd dose or booster shot through Whitman-Walker. Please visit your state’s local health department website for more information about eligibility and scheduling for vaccination appointments.

Have questions about the COVID-19 vaccine? We encourage our patients and the community, including those living with HIV, to learn more about the vaccine at CDC.gov/coronavirus.

People living with HIV were included in the Moderna and Pfizer vaccine clinical trials when researching the effectiveness of the vaccines. See our COVID-19 vaccine frequently asked questions and answers here. Can’t find an answer to your question? Email info@whitman-walker.org.

 

Talk to Your Provider:

If you are currently getting chemotherapy for cancer, are a transplant patient, are currently pregnant or breastfeeding, or have a history of severe allergies, we encourage you to speak to your provider before getting vaccinated. According to the CDC, COVID-19 vaccination is recommended for people who are trying to get pregnant now or might become pregnant in the future, as well as their partners. If you get pregnant after receiving your first shot of a COVID-19 vaccine that requires two doses (Pfizer-BioNTech COVID-19 vaccine or Moderna COVID-19 vaccine), you should get your second shot to get as much protection as possible.

After You Get Your Vaccine, Use V-Safe!

After you get your vaccine, be sure to sign up for V-Safe to receive post-vaccination check-ins and surveys so you can report any symptoms or side effects. Learn more about V-Safe, and how to access it here.

Even after getting vaccinated, it is extremely important that you continue to practice prevention efforts like keeping a 6-ft distance from others, wearing a mask that covers both your nose and mouth, and cleaning your hands often with soap and water or an alcohol-based hand sanitizer that is at least 60% alcohol to help reduce the spread of COVID-19.

 


 

COVID-19 Testing:

Whitman-Walker will operate in-person COVID-19 testing clinics to test and treat folks who are affected by COVID-19 at 1525 14th Street, NW and at Max Robinson Center at 2301 Martin Luther King Jr. Avenue, SE. If you are experiencing symptoms related to COVID-19 or have been around someone showing symptoms or who has tested positive for COVID-19, it is extremely important that you get tested for COVID-19.

You Can Get Tested for COVID-19 at Whitman-Walker if you:

  • Are experiencing symptoms related to COVID-19
  • Are not showing symptoms, but have been in mass gatherings, protests or spaces where you cannot practice social distancing
  • You have been around someone who has tested positive for COVID-19
Please text 202.978.6123, email appointments@whitman-walker.org or call our main line at 202.745.7000 to schedule a same-day or next-day appointment for symptomatic testing and symptomatic treatment. If you do not have symptoms of COVID-19, you will be scheduled for a next-day appointment for COVID-19 testing.

 

Our COVID-19 testing includes collecting samples through nasal swabs and saline. This test is not an antibody test and only looks for whether you are currently infected with COVID-19. For antibody testing to find out if you were ever exposed to COVID-19, please call DC Health at 1.855.363.0333. Find a testing location in DC at needatestgetatest.com.

 

To reduce risk of exposure to COVID-19, please do NOT arrive more than 15 minutes early for your appointment.

 


 

Medical & Dental Care:
Whitman-Walker provides medical and dental appointments, and HIV/STI testing appointments at Max Robinson Center and at 1525 14th Street, NW. Please call 202.797.4439 to schedule an HIV/STI testing appointment at our northwest or southeast locations.

 

During the COVID-19 crisis, we will have on-call medical providers for the urgent medical needs of our patients. Some visits will be conducted remotely through video or audio telehealth or in-person. Visit www.whitman-walker.org/telehealth for support in navigating your video or audio telehealth appointment.

 

You can access your video telehealth appointment with just one click! Whitman-Walker is able to provide care services via video and audio telehealth appointments. During a telehealth visit, a medical provider may decide that you need an in-person visit to best serve your health needs. If so, they will schedule you for an in-person visit through our urgent medical, dental or sexual health clinic appointments.

 

The Whitman-Walker pharmacy lobbies at 1525 14th Street, NW, and 2303 Martin Luther King, Jr. Avenue, SE, are open, have social distancing and required mask use for the public. Please call our pharmacy team directly at 866.724.1805 Monday through Friday from 9:00 am to 5:00 pm.

 


 

Hours of Operation

Updated Health Center Hours for Urgent Care & COVID-19 Testing – All By Appointment ONLY:

  • Whitman-Walker 1525 14th Street, NW Health Center: 
    • Monday – Thursday: OPEN 8:30 am – 12:30 pm & 1:30 pm – 5:30 pm
    • Fridays: OPEN 8:30 am – 12:30 pm & 2:30 pm – 5:00 pm
  • Max Robinson Center at 2301 Martin Luther King, Jr. Avenue, SE: 
    • Monday – Thursday: OPEN 8:30 am -12:30 pm & 1:30 pm – 5:30 pm
    • Fridays: OPEN 8:30 am – 12:30 pm & 2:15 pm – 5:30 pm
  • Whitman-Walker at LIZ at 1377 R Street, NW, Suite 200:
    • Mondays & Wednesdays: OPEN 9:00 am – 12:15 pm & 1:45 pm – 4:30 pm
    • Tuesdays & Thursdays: OPEN 9:00 am – 12:15 pm & 1:45 pm – 5:30 pm
    • Fridays: OPEN 9:00 am – 12:15 pm & 2:45 pm – 4:30 pm

Due to COVID-19, walk-ins are not allowed. All visits are by Appointment-Only. Text 202.978.6123 or call 202.745.7000 to schedule an appointment. Call 202.797.4439 to schedule an HIV/STI testing or sexual health appointment.

 


 

Updated Pharmacy Hours:

  • Whitman-Walker Pharmacy at 1525 14th Street, NW: 
    • Monday-Friday: 9:00 am – 6:00 pm
    • Saturdays: 10:00 am – 3:00 pm
  • Max Robinson Center Pharmacy at 2303 Martin Luther King, Jr. Ave, SE: 
    • Monday-Friday: 9:00 am – 5:00 pm

 

Whitman-Walker offers the following services via video or audio telehealth. Contact information for these services can be found below:

  • Emergency PEP Services – 202.797.4439
  • PrEP Clinic – 202.939.7690
  • Newly Diagnosed with HIV – 202.797.4437
  • Entering HIV Care for the First Time – 202.797.4437
  • GMHW Sexual Health Clinic – 202.745.6175
  • Medical Care – 202.745.7000
  • Behavioral Health (Therapy & Psychiatry) – 202.939.7623
  • Legal Services – 202.939.7630
  • Research – 202.207.2510
  • Public Benefits and Insurance Navigation – 202.745.6151
  • Care Navigation – 202.745.7000
  • Gender Affirming Navigation – 202.797.4457
  • Youth Care Navigation – 202.207.2360
  • Peer Support – 202.939.7646
  • Nutrition – 202.745.7000
  • Max Robinson Center HIV/STI & Pregnancy Testing Appointments on Mondays – 202.543.9355
  • Northwest and Southeast DC HIV/STI Testing Appointments – 202.797.4439

 


 

Prevention Resources 

 

 

 

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