Pharmacy

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Pharmacy

Whether or not you’re a Whitman-Walker patient, or just because it’s convenient, we encourage you to use one of our pharmacies. You’ll always be greeted by a friendly face. We’re here to help you with prescriptions and more!

Located in the heart of 14th Street in northwest and near the Big Chair on Martin Luther King, Jr. Avenue in southeast, we truly are your neighborhood pharmacy-- the most convenient place to fill your prescriptions or grab an over-the-counter medication.

What are the benefits of using our pharmacy at 1525 14th St., NW or 2303 Martin Luther King, Jr. Ave. SE?

For Everyone:

Free home delivery! Call 866.724.1805 to get started!
We accept most insurance plans including DC Medicaid, AIDS Drug Assistance Program, Maryland AIDS Drug Assistance Program and most Medicare Part D plans.
We have discounted medication programs that include special pricing for uninsured or underinsured patients, as well as access to copay assistance programs to help reduce your out-of-pocket costs.
We offer culturally competent specialty care and consultation for the LGBTQ community and those affected by HIV: whether you take PrEP or hormones or anti-retroviral treatment, we see you and we’ve got your back.
We also offer tools to help you keep track of when you take your medications, whether you've taken them today, and any upcoming refills.
Customized packaging is available with your medications organized by time of day and day of week.

For patients of Whitman-Walker:

We can easily connect and coordinate with your care providers and the public benefits and insurance navigation staff to quickly resolve any pre-authorization or other insurance issues that may arise.

NORTHWEST & SOUTHEAST PHARMACY HOURS

Whitman-Walker at 1525 Pharmacy

Monday – Friday: 8:00 am – 8:00 pm

Saturday: 10:00 am – 3:00 pm

NW location: 1525 14th St. NW, Washington, DC 20005

Max Robinson Center Pharmacy

Monday – Friday: 8:30 am – 6:30 pm

SE location: 2303 Martin Luther King, Jr. Ave SE, Washington, DC 20020

For general inquiries, call 202.745.6135

Pharmacy Fax: 202.332.0206

REFILLS OR RENEWALS:

Need a refill of an existing prescription? Are you out of refills on an existing medication and need your medical provider to renew your prescription? Contact your Pharmacy in one several of ways.

Whitman-Walker Pharmacy:

Phone: Call 866.724.1805 and have your 9 digit prescription # handy.
Online: Use the pharmacy’s online prescription tool https://whitmanwalkerpharmacy.com/app/. You can submit a quick refill, or create an account to manage all your prescriptions.
Smartphone App: Use the pharmacy’s smartphone app, now available for iPhone and Android. On your phone or tablet, open the Apple App Store or Google Play Store and search “Whitman-Walker Health”. The app has the same features as the online tool.

Outside Pharmacy: Call them directly.

TRANSFERS

Do you have a prescription at another pharmacy that you’d like to transfer to a Whitman-Walker Pharmacy? Here are a couple of ways:

Phone: Call 866.724.1805
Online: Use the pharmacy’s online prescription tool.

RESETTING YOUR MAXORPLUS LOGIN

Having issues accessing your MaxorPlus pharmacy account? Click here to visit the MaxorPlus “member portal login” website. On the right-hand side you will see a box titled “Log Into Your Account.” In the lower right corner of that box, click the “I forgot my password” button to reset your login in formation.

You may also call the MaxorPlus member phone number at 1.800.687.0707 for assistance with your password and account issues.

OTHER SERVICES

Meet with/talk to a pharmacist:

Our pharmacists are knowledgeable about HIV and HIV medications, as well as diabetes, high blood pressure, high cholesterol, asthma, and much more. We can also teach you how to use your glucose meter to properly manage and monitor diabetes.

Make an appointment with a pharmacist at 1525 14th St. NW or 2303 Martin Luther King, Jr. Ave. SE by calling 202.745.6135

Get help with insurance/benefits:

Don’t have health insurance or prescription drug insurance? Our Public Benefits and Insurance Navigation team can help connect you to coverage. Call 202.745.6151 for more information.

All our Services are available in multiple languages upon request.

Our bilingual staff and volunteers will help get the language services you need!

202.745.7000