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PLEASE NOTE: During the COVID-19 crisis, Whitman-Walker will close all walk-in services. Whitman-Walker will offer others through video and audio telehealth appointments. Our health centers at 1525 14th Street, NW and Max Robinson Center at 2301 Martin Luther King, Jr. Ave, SE will remain open for appointment-only care including COVID-19 testing and scheduled URGENT care appointments. HIV/STI testing is available by appointment only at LIZ at 1377 R Street, NW, 2nd floor and Max Robinson Center. Call 202.797.4439 to schedule an HIV/STI testing appointment. Whitman-Walker Youth Services in Eastern Market is closed until further notice. Our pharmacies will be operating on reduced hours (posted below) and the lobbies will be closed to the public. We urge you to use our pharmacy delivery services available for any residents living in the DC, Maryland and Virginia area and avoid visiting our pharmacies during the COVID-19 pandemic. See updates to our services and hours of operations at whitman-walker.org/covid19services.
Whether or not you’re a Whitman-Walker patient, or just because it’s convenient, we encourage you to use one of our pharmacies. You’ll
always be greeted by a friendly face. We’re here to help you with prescriptions and more!
Located in the heart of 14th Street in northwest and near the Big Chair on Martin Luther King, Jr. Avenue in southeast, we truly are
your neighborhood pharmacy-- the most convenient place to fill your prescriptions or grab an over-the-counter medication.
What are the benefits of using our pharmacy at 1525 14th St., NW or 2303 Martin Luther King, Jr. Ave. SE?
For Everyone:
- Free home delivery! Call 866.724.1805 to get started!
- We accept most insurance plans including DC Medicaid, AIDS Drug Assistance Program, Maryland AIDS Drug Assistance Program and most
Medicare Part D plans.
- We have discounted medication programs that include special pricing for uninsured or underinsured patients, as well as access to
copay assistance programs to help reduce your out-of-pocket costs.
- We offer culturally competent specialty care and consultation for the LGBTQ community and those affected by HIV: whether you take
PrEP or hormones or anti-retroviral treatment, we see you and we’ve got your back.
- We also offer tools to help you keep track of when you take your medications, whether you've taken them today, and any upcoming
refills.
- Customized packaging is available with your medications organized by time of day and day of week.
For patients of Whitman-Walker:
- We can easily connect and coordinate with your care providers and the public benefits and insurance navigation staff to quickly
resolve any pre-authorization or other insurance issues that may arise.
NORTHWEST & SOUTHEAST PHARMACY HOURS
Due to COVID-19, we encourage you to use our pharmacy delivery services at this time. Please call with any specific questions, especially if you are unable to use delivery.
Whitman-Walker at 1525 Pharmacy
Monday – Friday: 9:00 am – 6:00 pm*
Saturday: 10:00 am – 3:00 pm*
NW location: 1525 14th St. NW, Washington, DC 20005
Max Robinson Center Pharmacy
Monday – Friday: 9:00 am – 5:00 pm*
SE location: 2303 Martin Luther King, Jr. Ave SE, Washington, DC 20020
*New hours effective Thursday, March 19, 2020 until further notice.
For general inquiries, call 202.745.6135
Pharmacy Fax: 202.332.0206
Need a refill of an existing prescription? Are you out of refills on an existing medication and need your medical provider to renew
your prescription? Contact your Pharmacy in one several of ways.
Whitman-Walker Pharmacy:
Do you have a prescription at another pharmacy that you’d like to transfer to a Whitman-Walker Pharmacy? Here are a couple of ways:
Phone: Call 866.724.1805
Online: Use the pharmacy’s online prescriptiontool.
RESETTING YOUR MAXORPLUS LOGIN
Having issues accessing your MaxorPlus pharmacy account? Click here to visit the MaxorPlus “member portal login” website. On the
right-hand side you will see a box titled “Log Into Your Account.” In the lower right corner of that box, click the “I
forgot my password” button to reset your login in formation.
You may also call the MaxorPlus member phone number at 1.800.687.0707 for assistance with your password and account issues.
Meet with/talk to a pharmacist:
Our pharmacists are knowledgeable about HIV and HIV medications, as well as diabetes, high blood pressure, high cholesterol,
asthma, and much more. We can also teach you how to use your glucose meter to properly manage and monitor diabetes.
Make an appointment with a pharmacist at 1525 14th St. NW or 2303 Martin Luther King, Jr. Ave. SE by calling 202.745.6135
Get help with insurance/benefits:
Don’t have health insurance or prescription drug insurance? Our Public Benefits and Insurance Navigation team can help connect you to coverage. Call 202.745.6151 for more information.
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