Whitman-Walker Health is always looking for ways to measure how we can better serve patients. As a federally-qualified health center (FQHC), we report these findings to the Bureau of Primary Health Care each year. You can find information about how Whitman-Walker is doing by clicking here. This report allows you to compare Whitman-Walker to other health centers in Washington, DC and in the US region.
Whitman-Walker Health has been partnering with the federal Ryan White HIV/AIDS grant program to serve patients living with HIV for more than 25 years. As part of that partnership, we routinely monitor and improve aspects of our HIV program.
Here is a snapshot of how we are doing:
Data Source: 2016 Ryan White Services Annual Report; 2016 Uniform Data System database; Whitman-Walker clinical data reporting system
We’re pleased to tell you Whitman-Walker Health received the NCQA – National Committee for Quality Assurance’s Patient-Centered Medical Home (PCMH) Recognition. This recognition shows Whitman-Walker uses evidence-based and patient-centered processes to serve patients. These practices focus on highly coordinated care and long‐term relationships. Whitman-Walker’s medical teams were recognized at the highest level of this recognition at both our Max Robinson Center and Whitman-Walker at 1525!
Whitman-Walker Health works to provide patients with affirming, patient-centered care. Throughout the year, we collect feedback from patients through suggestion boxes, surveys, and projects such as the “Black Health Focus Group” project. We use patient feedback to make our services better.
We are Proud to Share Some of Our Results:
“‘We See You is the perfect slogan for [Whitman-Walker]. I feel safe and nurtured. Love you!”
“I'm very pleased by the kind of service that Whitman-Walker provides. At first when I started to come here for my PrEP* check-ups I was very reluctant and nervous, but that went away after my first appointment. Now I look forward to coming back every three months even though I'm still afraid of the needles.”
*Learn more about PrEP, the daily pill that prevents HIV, here.
“I am a patient of Dr. Lane, who, by the way, is so amazing and caring to her patients and staff. I also would like to express how everyone that works here in the Max Robinson Center is very personable to all I have seen come through their door. They also remember your name.”
“I love my two-[provider] team, Mary [Toth] and Megan [Dieterich].* I think they do an awesome job. Megan helps me to be undetectable, and Mary takes such a calming approach to Pap smears. They’re over before I know it.”
You might also be interested in
The Bill Austin Day Treatment Center
July 15, 2018
Whitman-Walker Health, We See You
July 08, 2018
Tony Burns, Learning and Living with HIV in Was...
July 01, 2018
Keeping My Community In Mind
June 29, 2018
New Transgender Women's Health Study Now Enrolling
June 26, 2018
Ahmed, Gaining Strength & Living Each Day Like ...
June 24, 2018
The Power of Mentorship and Thriving with HIV
June 17, 2018
Masterpiece Cake – What Did the Supreme Court D...
June 12, 2018
Joe Izzo, Re-Defining Safer Sex in the Age of H...
June 10, 2018
Derrick "Strawberry" Cox, Spreading Joy & Love ...
June 03, 2018
Lili Leonard, The Strength of Being a Lifelong ...
May 27, 2018
D. Magrini, A Washingtonian & What She Wishes S...
May 20, 2018
Winifred Quinn, Advocating for LGBTQ Seniors th...
May 13, 2018
Don Blanchon, Recognizing 12 Years of Servant L...
May 05, 2018
Adisa Bakare, A Helpful & Passionate “Leader of...
April 29, 2018
Randy Pumphrey, Amplifying the Memories of Long...
April 22, 2018
Bianca Rey, Advocating for Myself and My Commun...
April 15, 2018
Barbara Lewis, Empowering Women through Healthcare
April 08, 2018
Max Robinson, A Pioneer of Black Journalism
April 01, 2018
Gerard Tyler, Disco & Getting Friends Tested
March 25, 2018
Carl Corbin, Whitman-Walker Makes Me Feel Like ...
March 18, 2018
Joanne Sincero, Serving Empathy
March 11, 2018
Chris Straley, Understanding Us as People
March 04, 2018
Richshaad Ryan, Marking Each Birthday with an H...
February 25, 2018
Grayson & Christine, I See the Real You
February 17, 2018
Kermit Turner, Music Notes and the Many Faces o...
February 11, 2018
Madison Chambers, Growing & Educating with Real...
February 03, 2018
Jim Graham, An Influential Leader
January 27, 2018
Meet Dr. Mary Edwards “Walker”
January 20, 2018
Meet Walt Whitman
January 13, 2018
Moving the Needle on Reproductive Justice and F...
April 17, 2017
A Major Step Forward for LGBTQ Civil Rights
April 13, 2017
Summit on Black Lives: Black America’s Response...
February 08, 2017
Get the latest Whitman-Walker Health community news delivered to your inbox!