PLEASE NOTE: During the COVID-19 crisis, Whitman-Walker will close all walk-in services. Whitman-Walker will offer others through video and audio telehealth appointments. Our health centers at 1525 14th Street, NW and Max Robinson Center at 2301 Martin Luther King, Jr. Ave, SE will remain open for appointment-only care including COVID-19 testing and scheduled URGENT care appointments. HIV/STI testing is available by appointment only at LIZ at 1377 R Street, NW, 2nd floor and Max Robinson Center. Call 202.797.4439 to schedule an HIV/STI testing appointment. Whitman-Walker Youth Services in Eastern Market is closed until further notice. See updates to our services and hours of operations at whitman-walker.org/covid19services.
Send the form back to us by:
Please arrive 15 minutes early for your first visit.
At your first visit you will be asked to:
We accept many commercial and public insurance plans to help keep you engaged in care. Below you will find a list that highlights our accepted insurance plans per carrier.
Please present your insurance card and identification at each visit. Any copayment, and any coinsurance or deductible balance, will be due at the time of your visit. We accept payment by check, credit card, debit card, and cash.
If you don’t qualify for insurance coverage, our Public Benefits and Insurance Navigation Team can assess you for our sliding fee schedule of discounts, which will help you get a discount on your care if you qualify.
To see a list of insurance that we accept, please click the button below.
Our Public Benefits and Insurance Navigation Team will be happy to talk with you about your health insurance options, walk you through enrollment, or answer any of your questions. Call 202.745.6151 to speak with a team member today!
PLEASE NOTE: During the COVID-19 crisis, Whitman-Walker will close all walk-in services until further notice. Insurance Navigation services will be conducted remotely and NO walk-in appointments will be conducted. Contact your navigator directly or call our insurance help line at 202.745.6151.
Public Benefits and Insurance Navigator appointments are available on a walk-in, first-come, first-serve basis, as follows:
NO WALK-IN SERVICES DURING COVID-19 - Whitman-Walker at LIZ, 1377 R St. NW
(Insurance Navigation Services closed on Thursdays)
Please plan to meet with the Public Benefits and Insurance Navigation team at least one business day before your first appointment. This timing will help us make sure everything is in place administratively.
If you are given a bill for care you received, payments may be made in person, by phone by calling 202.797.3524, or they may be mailed to:
Whitman-Walker Health
Attention: Patient Health Billing
1377 R St. NW
Washington, DC 20009
How To Make a Payment Online
Visit Whitman-Walker's Patient Portal. To access the portal, click the "Patient Login" button in the top right corner of this page. Click on the box labeled "Latest Statement." This will permit you to enter your debit or credit card information to make a payment.
If you have questions about your insurance or a bill for services, you may call 202.797.3524 or email billing@whitman-walker.org.
View Whitman-Walker Health's COVID-19 screening and evaluation costs by clicking here.
Por favor, llegue 15 minutos antes en su primera cita para tener tiempo de completar la documentación restante.
En su primera cita, se le pedirá que:
Aceptamos muchos planes de seguros comerciales y públicos para ayudarlo a mantener su atención. A continuación encontrará una lista que incluye nuestros planes de seguro aceptados por aseguradora.
Por favor, presente su tarjeta del seguro y de identificación en cada visita. Deberá pagar los copagos, coaseguros y saldos de franquicias al momento de su visita. Aceptamos pagos por cheque, tarjeta de crédito, de débito y efectivo.
Si no califica para obtener un seguro, nuestro Equipo de beneficios públicos y navegación de seguros podrá evaluarlo para nuestra escala móvil de tarifas con descuento que lo ayudará a obtener un descuento en su atención si califica.
La tabla que figura a continuación le proporciona una descripción general del seguro que aceptamos de cada aseguradora.
Nuestro Equipo de beneficios públicos y navegación de seguros estará encantado de hablar con usted acerca de las opciones de seguro de salud, de guiarlo a través de la inscripción, o de responder cualquier pregunta que le surja. ¡Llame al 202.745.6151 para hablar con un miembro del equipo hoy!
Las citas para Beneficios públicos y navegador de seguros son por orden de llegada, de la siguiente manera:
Por favor, programe reunirse con el equipo de Beneficios públicos y navegación de seguros al menos un día hábil antes de su primera cita. Esta programación nos ayudará a asegurarnos de que todo está en orden a nivel administrativo.
Si le dan una factura por la atención recibida, los pagos podrán hacerse en persona, por teléfono al 202.797.3524 o por correo a:
Whitman-Walker Health
Atención a: Facturación por atención médica del paciente
1377 R St. NW
Washington, DC 20009
Si tiene preguntas acerca de su seguro o una factura por servicios, puede llamar al 202.797.3524 o enviar un correo electrónico billing@whitman-walker.org
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