Accepted Insurance

Patients & Visitors / Accepted Insurance

Accepted Insurance

PLEASE NOTE: During the COVID-19 crisis, Whitman-Walker will close all walk-in services and offer others through video and audio telehealth appointments. Our health centers at 1525 and Max Robinson Center will remain open for appointment-only COVID-19 testing and scheduled URGENT medical, dental and sexual health clinic appointments. Whitman-Walker at LIZ and Whitman-Walker Youth Services in Eastern Market are closed until further notice. Read more about changes to our services and hours of operations at whitman-walker.org/covid19services.

We are pleased to provide the following information to highlight commercial and public insurance plans that Whitman-Walker Health accepts. Whitman-Walker continuously reviews our insurance relationships to ensure that we are accessible to our patients and the community.

We are proud to offer help from our Public Benefits and Insurance Navigation Team to discuss your health insurance options and enroll you in insurance if you are eligible or assist with problems you may be experiencing. Call 202.745.6151.

If we do not participate with your insurance plan, you will be responsible for the full fee for your services. It’s important to note that you may have out-of-network benefits allowing you to seek reimbursement from your insurance plan for the fees that you paid WWH. Call your insurance plan’s customer service to find out more.

We provide this list as a resource to help you determine whether we accept your specific health insurance plan. This list is not exhaustive. We encourage you to contact your insurance company if you have any questions about whether your specific health insurance plan will be accepted. You will be responsible for any out-of-pocket costs associated with your insurance.

If you have questions about insurance, please contact our Patient Health Billing team at 202.797.3524.

Medical and Behavioral Health Services

Aetna Plans - Aetna Benefit Category 1

Aetna Elect Choice (EPO)
- A Whitman-Walker provider must be selected as PCP
Aetna Select

Aetna Plans - Aetna Benefit Category 3

Aetna Open Access Elect Choice
Open Access Aetna Select

Aetna Plans - Aetna Benefit Category 4

Aetna Choice POS
Aetna Choice POS II
Aetna Open Access Managed Choice

Aetna Plans - Aetna Benefit Category 5

Aetna Open Choice PPO

Aetna Plans - Aetna Benefit Category 6

Aetna Traditional Choice

BC/BS Plans

HMO Plans

BlueChoice HMO
- A Whitman-Walker provider must be selected as PCP
Blue Choice HMO Opt-Out Open Access
Blue Choice HMO Opt-Out Plus

PPO Plans

BCBS PPO
Blue Preferred PPO
FEP Basic Option
FEP Blue Focus
FEP Standard Option
Maryland Indemnity/Traditional
Maryland Point of Services (MPOS)
NASCO PPO National Account
NCA Indemnity/Traditional

BCBS Anthem

Anthem BCBS PPO

CIGNA

Cigna POS
Cigna PPO
Cigna SAMBA FEP PPO

DC Healthcare Alliance

AmeriHealth
CareFirst Community Health Plan (formerly Trusted Health Plan)
MedStar Family Choice

Great West

Great West

Medicaid – District of Columbia

Fee for service (Medical, Behavioral Health, Dental)
Managed Care Organizations (Medical, Behavioral Health, Dental)
- AmeriHealth
- CareFirst Community Health Plan (formerly Trusted Health Plan)
- HSCSN
- MedStar Family Choice

Medicaid – Maryland

Fee for service - (Medical, Behavioral Health, Dental)
Managed Care Organizations - (Medical, Behavioral Health)
- MedStar Family Choice
  - (Note: No adult dental benefits for Maryland Medicaid)

Medicaid – Virginia

Fee for service
Managed Care Organizations - (Medical, Behavioral Health)
- Anthem Healthkeepers Plus
  - (Note: No adult dental benefits for Virginia Medicaid)

Medicare

Fee for service
Whitman-Walker Health does not accept any Medicare Advantage plans

TRICARE

TRICARE/Humana PPO (Standard)

United Behavioral Health

United Behavioral Health

United Healthcare

United Healthcare Choice
United Healthcare Choice EPO
- A Whitman-Walker provider must be selected as PCP
United Healthcare Choice Plus POS (VARIES**)
United Healthcare Student Resources
UHC of the Mid-Atlantic - Navigate and Core Benefits Contracts Mamsi (PPO)

Value Options

(Behavioral Health only)

** While we will bill your insurance company for this plan, you should be aware that your cost sharing may be significantly higher as Whitman-Walker Health may be treated as out of network so your costs may be 70-85 percent, depending on the specific plan.

Dental Services Plans

Aetna Dental

Care First Blue Cross Blue Shield Dental Plan

Cigna Dental

District of Columbia Medicaid / Alliance

DC AmeriHealth Alliance ($1,000 annual limit) – Scion
DC AmeriHealth Medicaid – Scion
DC HSCSN - QPA
DC Medicaid Fee for Service
DC MedStar Alliance ($1,000 annual limit) - Avesis
DC MedStar Medicaid - Avesis
DC Trusted Health Plan Alliance ($1,000 annual limit) - Avesis
DC Trusted Health Plan Medicaid - Avesis

MetLife Dental

Dominion Dental

Insurances that WWH does not accept (not exhaustive):

Whitman-Walker Health only contracts with BCBS BlueChoice HMO and DC Medicaid MCO products and specific Maryland and Virginia Medicaid MCOs. For all other payers, Whitman-Walker Health does not accept HMO products.

AARP Health Care Options
Kaiser Health Plan
Maryland Point of Service
Maryland Primary Adult Care (PAC)
Medicare Advantage Plans
OneNet (PPO) formerly known as Alliance (VARIES**)
Optimum Choice
Tricare Prime
United Healthcare Choice Plus POS (VARIES**)
United Healthcare Compass Plan

All our Services are available in multiple languages upon request.

Our bilingual staff and volunteers will help get the language services you need!

202.745.7000