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Patients & Visitors / Accepted Insurance
Accepted Insurance
PLEASE NOTE: During the COVID-19 crisis, Whitman-Walker will close all walk-in services and offer others through video and audio telehealth
appointments. Our health centers at 1525 and Max Robinson Center will remain open for appointment-only COVID-19 testing and scheduled
URGENT medical, dental and sexual health clinic appointments. Whitman-Walker at LIZ and Whitman-Walker Youth Services in Eastern
Market are closed until further notice. Read more about changes to our services and hours of operations at whitman-walker.org/covid19services.
We are pleased to provide the following information to highlight commercial
and public insurance plans that Whitman-Walker Health accepts. Whitman-Walker continuously reviews our insurance relationships to ensure
that we are accessible to our patients and the community.
We are proud to offer help from our Public Benefits and Insurance Navigation Team to discuss your health insurance
options and enroll you in insurance if you are eligible or assist with problems you may be experiencing. Call 202.745.6151.
If we do not participate with your insurance plan, you will be responsible for the full fee for your services. It’s important to note
that you may have out-of-network benefits allowing you to seek reimbursement from your insurance plan for the fees that you paid
WWH. Call your insurance plan’s customer service to find out more.
We provide this list as a resource to help you determine whether we accept your specific health insurance plan. This list is not exhaustive.
We encourage you to contact your insurance company if you have any questions about whether your specific health insurance plan
will be accepted. You will be responsible for any out-of-pocket costs associated with your insurance.
If you have questions about insurance, please contact our Patient Health Billing team at 202.797.3524.
Medical and Behavioral Health Services
Aetna Plans - Aetna Benefit Category 1
Aetna Elect Choice (EPO)
A Whitman-Walker provider must be selected as PCP
Aetna Select
Aetna Plans - Aetna Benefit Category 3
Aetna Open Access Elect Choice
Open Access Aetna Select
Aetna Plans - Aetna Benefit Category 4
Aetna Choice POS
Aetna Choice POS II
Aetna Open Access Managed Choice
Aetna Plans - Aetna Benefit Category 5
Aetna Open Choice PPO
Aetna Plans - Aetna Benefit Category 6
Aetna Traditional Choice
BC/BS Plans
HMO Plans
BlueChoice HMO
A Whitman-Walker provider must be selected as PCP
Blue Choice HMO Opt-Out Open Access
Blue Choice HMO Opt-Out Plus
PPO Plans
BCBS PPO
Blue Preferred PPO
FEP Basic Option
FEP Blue Focus
FEP Standard Option
Maryland Indemnity/Traditional
Maryland Point of Services (MPOS)
NASCO PPO National Account
NCA Indemnity/Traditional
BCBS Anthem
Anthem BCBS PPO
CIGNA
Cigna POS
Cigna PPO
Cigna SAMBA FEP PPO
DC Healthcare Alliance
AmeriGroup
AmeriHealth
CareFirst Community Plan (formerly Trusted Health Plan)
Great West
Great West
Medicaid – District of Columbia
Fee for service (Medical, Behavioral Health, Dental)
Managed Care Organizations (Medical, Behavioral Health, Dental)
AmeriGroup
AmeriHealth
HSCSN
CareFirst Community Plan (formerly Trusted Health Plan)
Medicaid – Maryland
Fee for service - (Medical, Behavioral Health, Dental)
Managed Care Organizations - (Medical, Behavioral Health)
(No Adult Dental Benefits)
MedStar Family Choice
(No Dental benefits)
Medicaid – Virginia
Fee for service
Managed Care Organizations - (Medical, Behavioral Health)
(No Adult Dental Benefits)
Anthem Healthkeepers Plus
Medicare
Fee for service
Whitman-Walker Health does not accept any Medicare Advantage plans
TRICARE
TRICARE/Humana PPO (Standard)
United Behavioral Health
United Behavioral Health
United Healthcare
United Healthcare Choice
United Healthcare Choice EPO
A Whitman-Walker provider must be selected as PCP
United Healthcare Choice Plus POS (VARIES**)
United Healthcare Student Resources
UHC of the Mid-Atlantic - Navigate and Core Benefits Contracts Mamsi (PPO)
Value Options
(Behavioral Health only)
** While we will bill your insurance company for this plan, you should be aware that your cost sharing may be significantly
higher as Whitman-Walker Health may be treated as out of network so your costs may be 70-85 percent, depending on the specific
plan.
Dental Services Plans
Aetna Dental
Care First Blue Cross Blue Shield Dental Plan
Cigna Dental
District of Columbia Medicaid / Alliance
DC AmeriGroup Alliance ($1,000 annual limit) – DentaQuest
DC AmeriGroup Medicaid – DentaQuest
DC AmeriHealth Alliance ($1,000 annual limit) – Scion
DC AmeriHealth Medicaid – Scion
DC HSCSN - QPA
DC Medicaid Fee for Service
DC Trusted Health Plan Alliance ($1,000 annual limit) - Avesis
DC Trusted Health Plan Medicaid - Avesis
MetLife Dental
Dominion Dental
Insurances that WWH does not accept (not exhaustive):
Whitman-Walker Health only contracts with BCBS BlueChoice HMO and DC Medicaid MCO products and specific Maryland and
Virginia Medicaid MCOs. For all other payers, Whitman-Walker Health does not accept HMO products.
AARP Health Care Options
Kaiser Health Plan
Maryland Point of Service
Maryland Primary Adult Care (PAC)
Medicare Advantage Plans
OneNet (PPO) formerly known as Alliance (VARIES**)
Optimum Choice
Tricare Prime
United Healthcare Choice Plus POS (VARIES**)
United Healthcare Compass Plan
All our Services are available in multiple languages upon request.
Our bilingual staff and volunteers will help get the language services you need!
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