Whitman-Walker provides free aids and services to deaf and hard of hearing individuals to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Whitman-Walker also provides language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you are in need of these services, contact Whitman-Walker’s Language Assistance Coordinator at isanchez@Whitman-walker.org or 202.939.7654.
If you believe that Whitman-Walker has failed to provide these services or discriminated in another way on the basis of race, color, religion, sex, marital status, sexual orientation, gender identity or expression, English language proficiency, national origin, age, disability, veteran status or any other status protected by law, you can file a grievance with the Whitman-Walker Compliance Department, 1377 R St., NW, Washington, DC 20009 or call 202.745.7000. If you need help filing a grievance, Whitman-Walker’s Language Access Coordinator or any member of our Compliance Department will be available to help you.
If you have a complaint about Whitman-Walker’s provision of language assistance or believe that Whitman-Walker has discriminated against you, you can contact Whitman-Walker’s Compliance/Ethics Department Hotline at 202.797.4450. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically here or by mail or phone: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1.800.868.1019, 800.537.7697 (TDD).
Complaint forms are available from the Department and Health and Human Services here.