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Please note the Elizabeth Taylor Medical Center (ETMC) is now closed for its fall 2017 redevelopment. Legal Services, Public Benefits and Research housed at ETMC have been re-located. Please visit www.whitman-walker.org/move for more information.

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Language Access Notice

Whitman-Walker Health (“WWH”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The health center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

WWH provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

The organization also provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact WWH’s Language Assistance Coordinator at isanchez@Whitman-walker.org or 202-939-7654.

If you believe that Whitman-Walker Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Senior Director of Compliance, 1701 14th Street, N.W., Washington, D.C. at 202-939-7694 (phone), 202-797-3504 (fax), or via email at jjenkins@whitman-walker.org. If you need help filing a grievance, WWH’s Language Access Coordinator or any member of our Compliance Department will be available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically here or by mail or phone: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-868-1019, 800-537-7697 (TDD).

If you have a complaint about WWH’s provision of language assistance or believe that WWH has discriminated against you, you can or you can contact WWH’s Compliance/Ethics Department Hotline at 202-797-4450. Complaint forms are available from the Department and Health and Human Services here.