Dwaine Gasser has been a Whitman-Walker staff member since 2005 in various administrative capacities. He currently serves as the Senior Director of Clinical Infrastructure and has responsibility for medical service operations and infrastructure. This includes responsibility for provider scheduling, front office operations (including call center), medical supplies, medical equipment, patient portal management, and pharmacy and lab oversight. From 2003 to 2005, Gasser worked at the Hospital for Sick Children, an inpatient rehabilitation hospital, and at Health Services for Children with Special Needs, which manages care and coordinates benefits for special needs children and adolescents in Washington, DC. From 1984 to 2003, he worked at Columbia Hospital for Women in Washington, DC, holding several positions, including vice president for professional services and vice president for support services. He was responsible for medical office practices, professional and support services departments, and more than 200 employees. His areas of expertise include budgeting, planning, credentialing, development and administration of policies and procedures, contracting, physician relations, business development, JCAHO accreditation, and federal and state inspections.

A native of Washington, DC, Gasser holds a bachelor’s degree in microbiology from the University of Maryland and a master’s degree in health services administration from the George Washington University.